This Refund Policy outlines the terms and conditions under which refunds are processed, ensuring transparency and building trust between our business and customers.
Refunds are available for items returned within 30 days of purchase, provided they are unused, in original packaging, and accompanied by a receipt or proof of purchase.
Certain items, such as perishable goods, personalized products, and digital downloads, are non-refundable due to their nature and cannot be returned or exchanged.
To initiate a return, contact our customer service team with your order details. Approved returns should be shipped back at the customer’s expense unless otherwise specified.
Once we receive and inspect the returned item, refunds will be processed to the original payment method within 5-7 business days, depending on your bank’s processing times.
If you haven’t received a refund after the specified period, please check your bank account, contact your credit card company, and then reach out to us for further assistance.
